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ARCOSONIA
Tunisian branch of VALVULAS ARCO, specialized in the manufacturing of industrial fittings and valves.
Customer challenges
Provide the holding’s management with regular visibility of their information system’s performance.
Solution
Outsourcing the supervision system, network and applications by Proximity Guard.
Advantages
Supervision and real time notification 24 hrs/7 days in case of dysfunctions or incidents. Monthly reporting on the availability and performance of the Information System.
Arcosonia
Industry
BIAT
First Tunisian bank, ranks first for a number of indicators.
Customer challenges
Security consolidation strategy at the level of the customer terminals and the bank’s messaging system.
Solution
Project of antiviral and antispam securing of 3000 customer stations by installing Symantec End Point Protection et Symantec Messaging Gateway solutions and subscription to a Proximity technical assistance contract.
Advantages
Meeting the high security requirements; reducing the important number of viral and spam attacks.
BIAT
Finance
CARTHAGE CEMENT
Leader in the operation, production and trading of aggregates produced at Jebel Ressas, ready to use concrete and hydraulic binders.
Customer challenges
Reducing the non-availability time of its business applications after disaster.
Solution
Define architecture and implementation of a Disaster Recovery solution based on Double Take, real-time replication and automatic failover between the production site and the backup site, updating disaster recovery procedures.
Benefits
RTO 5 minutes (unavailability reduced from 24 to 5 minutes), RPO of 0 (no data loss) at the application and database
CARTHAGE CEMENT
Industry
MAGHREBIA INSURANCE
A reference actor in the field of Insurance and Re-insurance in Tunisia.
Customer challenges
Dispose of performing and secure IT infrastructure to support a new business application aimed at enhancing sales.
Solution
Defining and implementing a new virtualized highly available architecture based on the latest technologies systems/storage/databases/security (HPE, VMware, Fortinet, Microsoft, Symantec, VERITAS), upgrade the Proximity technical assistance contract.
Advantages
Secured IT Platform, performing and extensible to host the new business application.
MAGHREBIA INSURANCE
Finance
NATIONAL INSTITUTE OF STATISTICS
A public non-administrative institution. It is also the central body of the national statistical system.
Customer challenges
Dispose of an agile storage and servers infrastructure to operate its tests and development within the framework of new business projects
Solution
Advice and support for subscription to the workload "Dev & Test" at Microsoft Azure level
Benefits
No investment costs, platform "Ready To Run", consumer use.
NATIONAL INSTITUTE OF STATISTICS
Public
PROMEDIA
A reference media group in Tunisia thanks to its branded outlets (L’Economiste Maghrébin, Le Manager Magazine) that reach a readership estimated at 500.000 in Tunisia, including 20.000 subscriptions.
Customer challenges
Increase the productivity of the staff and facilitate collaboration in a mobile context.
Solution
Migration from the texting solution initially hosted by an operator to a Microsoft Office 365 solution.
Advantages
Sharp reduction of mail and document exchange time among collaborators. Access to messaging from anywhere using any terminal. More simplified organization of meetings.
PROMEDIA
Media / Press / Communication
SOFTEN
Number One in free and renewable energies in Tunisia. A branch of the GIORDANO Industries Holding, leaders in solar energy in France.
Customer challenges
Autonomy of the Tunisian branch in the management of its IT infrastructures and business applications, upgrading business applications and reducing operation costs.
Solution
Study and implementation of a virtualization platform based on Microsoft Hyper-V technologies that allow hosting the latest versions of business applications, subscription to PROXIMITY Technique services.
Advantages
Proximity service with SLA going down from from 24 hrs to 2 hrs. Support to the new business application version.
soften
Finance
VERMEG
Leader in the Tunisian and European market in developing computer solutions for financial institutions.
Customer challenges
ISO 27001 Certification in reaction to business requirements of the European customers.
Solution
Study and implementation of a Microsoft PKI encryption solution, consolidation of security rules at the level of the business directory Microsoft Active Directory, optimal operation of the management module of the Microsoft System Center Configuration Manager patches.
Advantages
Meet the security requirements in order to obtain the renewal of the ISO 27001 certification.
Vermeg
Computer Software
YAZAKI
Japanese manufacturer of car parts, mainly of car cable harnesses, electronic components and a set of other car industry products.
Customer challenges
Continuing the operation of the industrial production chain working 24 hrs/7days.
Solution
Defining the architecture and setting up a highly available solution based on HPE technologies (server & storage), and Microsoft (Hyper-V, SQL Server) then subscription to remote technical Proximity Guard assistance and supervision.
Advantages
improving availability indicators (Mean Time To Repair, Mean Time Between Failures), real time notification by mail or SMS in case of critical failure impacting production.
YAZAKI
Industry
